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Front Office Management
Improve your patient experience with simplified front office management. CrediGo organizes your front office process to enhance collections and appointment scheduling while offering a quality healthcare experience to your patients.
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Medical Front Office Administrative Specialist
For a medical practice, the first impression is crucial for patients to ensure they feel welcomed and comfortable. The front office staff help patients understand their clinical processes and handle the complete paperwork. Our provides comprehensive front office management for healthcare practices.
To streamline the practice revenue, CrediGo front office management provides a one window solution to help medical practices schedule patient appointments, alerts, and patient payments. Our dedicated front office staff offers add-on services to reduce your administrative burden, including CCM, RPM, and data management solutions.
We make the front office process explicit for your medical practice. CrediGo takes the hassle of handling patient appointments, insurance verification, authorizations, eligibility, and more so that you can focus on your patients' healthcare. Our front office administrative staff helps medical offices effectively communicate with patients and staff.
Medical Office Management Services
CrediGo Medical Office Management Services uses AI-based clinical solutions to make the entire front office management process precise. Our professional staff enables medical clinics to promote a patient-friendly environment for a better healthcare experience.
Patient Scheduling and Confirmation
Our front office staff create patient appointments, send reminders, and perform confirmation calls to make the scheduling seamless for patients and clinics.
Eligibility and Authorization
Proactively perform patient eligibility and get the pre-authorization from insurances for healthcare services, leading practice to reduce denial ratio and increase reimbursement.
Referral Management
Manage patient referral process with CrediGo. Our team reaches out to a qualified medical specialist, arranges an appointment, and transmits the medical notes via an electronic system.
Inbound and Outbound Calls
We are always ready to manage the practice calls. CrediGo handles patient communication and routing calls to the right person for your patient to have an effortless experience.
Patient Payments Collection
Our team assists your patients in performing electronic transactions based on the doctor's directive. This process assures prompt payments and collection.
Patient Query and Feedback Management
Quickly and easily handle patient queries and feedback With CrediGo. We manage patient feedback to build and enhance your practice's reputation and improve patient satisfaction.
Why CrediGo Front Office Management
The front office staff is patients' first point of contact, so they must be equipped with the tools to succeed. We streamline the complete front office management to offload additional responsibility so you and your staff can provide the best healthcare services to patients. Our detailed reports and analytics help you make better decisions for the future.
Our medical front office services include but are not limited to handling front office tasks, scheduling patient appointments, verifying the status, and resolving queries proactively. To ensure that your patients have a positive experience at our clinic, we always go the extra mile to help them with everything.
The front office staff at CrediGo is dedicated to ensuring that your clinic is well-run and organized. We handle patient queries and responsibilities so you can focus on providing quality healthcare services. Our commitment to excellence means that your clinic can run smoothly.
Testimonials
Below, you will find feedback from some of our cherished clients. We are proud to have helped them reach their business goals, and we appreciate the kind words they have shared about our services.
Saul Goodman
LCADC
Since partnering with CrediGo, we've seen a dramatic improvement in our revenue cycle. Their team is knowledgeable, responsive, and truly understands the unique challenges of our specialty. Highly recommend !
Sara Wilsson
LMHC
I used to spend hours dealing with billing issues, now I barely think about it. The accuracy and efficiency of this team have taken a huge burden off our practice. They’re truly experts in medical billing.
Jena Karlis
LCSW
We’ve worked with a few billing companies over the years, and none have matched the professionalism and transparency of CrediGo. They’ve helped us reduce claim denials significantly and improved our cash flow.
Matt Brandon
LMFT
What impressed me most was how quickly they identified problems in our previous billing process and cleaned everything up. We’re finally seeing payments come in on time, and patient billing complaints have gone way down.
John Larson
LPCC
The team is not only efficient but also incredibly kind and easy to work with. They feel more like a part of our in-house staff than an outside vendor. Couldn’t be happier with the service !